Tonasco recognized the need to establish formalized processes to enhance operational efficiency and ensure consistency across all departments, setting the stage for a culture of excellence.

The company acknowledged the importance of addressing inconsistent quality problems to meet and exceed the stringent requirements of their European clientele, striving for excellence at every stage.

Tonasco faced extended customer due diligence processes due to its non-certification to international standards, hindering potential growth opportunities. This challenge prompted the need for certifications that would open doors to new markets.